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Manager sous stress aigu en situation de crise
Management under acute stress in crisis situation / Sophie Cros, Éric Lombardot, Benoît Vraie

Cros, Sophie ; Lombardot, Éric, co-autor ; Vraie, Benoît, co-autor

Revue française de gestion . ISSN0338-4551 . Paris : Fondation Nationale pour l'Enseignement de la Gestion des Entreprises, Vol. 45, no 282 (juin-juil. 2019) , p. 37-56

Acute stress strongly impacts the perceived ability of decision makers to manage a crisis. Our paper allows us to better understand the impact of this acute stress on the decision-maker’s capacities in a crisis situation, and in particular, to identify the main causes that influence his stress level. The theory is based on crisis management. The analysis is based on a quantitative study administered by questionnaires to 122 decision-makers in the risk management field and processed using structural equations model. It identifies the resources that allow the decision-maker to better restore his capabilities in crisis situation. [Da obra]

França; gestão de crises; stress; tomada de decisão; estudo de casos; técnica de gestão

40 EMPRESAS E CONCORRÊNCIA

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